CRST 407 Casino Resort Leadership and Group Dynamics

This course focuses on leadership and managing people in a casino resort. Students develop theoretic lenses for understanding people and group dynamics in organizations, and practical tools for accomplishing personal and organizational goals. Topics include: individual differences, conflict management, problem-solving, power and influence, motivation, leadership, coaching and counseling, and group process. Students learn through the case method, self-assessments, experiential exercises, readings, discussions, papers, and group activities.

pre-rec: Senior and at least four CRST core courses.