CRST 227 Introduction to Casino Resort Hotel Management

The casino resort hotel is normally the second largest contributor of profits to the casino complex and is also the first service that is traditionally comped to loyal patrons. This course deals with how a casino resort hotel is managed in order to serve the needs of the guests and the needs of the casino in attracting patrons. Students will learn how work is performed and how activities are coordinated within and between hotel departments, and its relationship especially to the casino profit center.